Terms & Conditions

TERMS & CONDITIONS
Important Notice
1. Please read these terms and conditions ("Term & Conditions") before using the online prepaid wallet account known as AIMSpay ("AIMSpay" or "Cashless Account")
2. The issuance of the Cashless Account by AIMS POS Sdn Bhd ("AIMS") to the users of AIMSpay ("User") shall be subjected to the Terms and Conditions. The Terms and Conditions, as well as any other agreements, disclosures, rules or notices relating to AIMSpay may be posted on AIMSpay website (www.aimspay.my) or made available to the User at the time of registration or at the time of usage, and may be amended from time to time.
3. When the User first uses AIMSpay, the User are deemed to have read, accepted and agreed to be bound by the Terms and Conditions
4. The top-up monies (in Ringgit Malaysia) of Users are managed by respective & designated participating merchants in a closed-loop cashless environment, AIMS does not hold on to any of User's monies
5. In respect of the above, below lays out the general Terms & Conditions from AIMS perspective. Each Merchant may have its own Terms & Conditions, which will supersedes this AIMS T&Cs

Definition
"Cashless Account" refers to the online prepaid Wallet account known as "AIMSpay"
"Card" refers to the smart card utilizing contactless technology
"AIMS" refers to AIMS POS Sdn Bhd (1262653-U), a company incorporated in Malaysia and having tis registered address at

No. 62A-2B, Jalan PJU 1/3B
Sunway Mas Commercial Center
47301 Petaling Jaya
Selangor

"Merchant" refers to any person, or corporation which accept payments through the use of the "Cashless Account" and/or the "Card" for sale of goods or the provision of services
"POS Terminal" refers to the device accepting the transaction capable of reading the chip of Car
"Wallet Balance" refers to the amount in the "Account" that is available for Transactions
"Top-Up" refers to adding monetary value to the "Wallet Balance" of an "Account" whether conducted via the AIMSpay website (https://aimspay.my), at an authorized participating merchant, a Point-of-Sale (POS) Terminal, or a Self-service Kiosk
"Sales Receipt" refers to relevant payment invoices, receipts supplied for the purpose of recording transactions carried out by "User" through the use of "Account and/or the "Card"
"Service Fee" refers to any charges imposed by participating "Merchants" in relation to the use of the "Account" and/or the "Card"
"Transaction(s)" refers to transactions performed by "Users" including
a) Payment (in-store, in-app or online purchases)
b) Top-Up
"User(s)" refers to the person whom the "Account" and the "Card" is issued and registered as an authorized user

About AIMSpay
AIMSpay is an online prepaid account and online platform provided by AIMS. User must first load cash into the Account before it can make any Transaction. The monetary value that you load onto your Cashless Account is a pre-payment only for the goods and services at designated Merchant. There is no credit card, credit line, overdraft protection or deposit account associated with AIMSpay. There is also no interest, dividends or any other earnings on funds loaded on to AIMSpay that will accrue or be paid or credited to you by AIMS or any of its participating Merchant. "User" is responsible for all Transactions made on the Card whether said Transaction is made by the User or any other person. Any other person using User's Card will be deemed to be dully authorized by the User

About Card
The Card (Merchant's employee/student badge or any other forms) is a contactless smartcard issues by respective Merchant to a User holding a Cashless Account. Card can be used at designated participating Merchants for any Transactions. Transactions made using the Card will directly debit or credit the Cashless Account accordingly. There is no credit card, credit line, overdraft protection or deposit account associated with AIMSpay. There is also no interest, dividends or any other earnings on funds loaded on to AIMSpay that will accrue or be paid or credited to you by AIMS or any of its participating Merchant. "User" is responsible for all Transactions made on the Card whether said Transaction is made by the User or any other person. Any other person using User's Card will be deemed to be dully authorized by the User

Top-Up
User can top-up value onto Card by using Cash on POS Terminal or Self-Service Kiosk. If you choose to top-up your Card online via AIMSpay, User's debit/credit card details will not be stored on AIMS servers according to PCIDSS global compliance. The minimum top-up amount is determined at the respective merchant User is performing this top-up transaction. AIMS and/or Merchants may change these minimum and maximum amounts at any time at the POS Terminal or Self-Service Kiosk and such change shall not constitute an amendment of this Terms & Conditions

Fees & Expiry
AIMS & its participating Merchants mainly does not charge any fees for the issuance, use and top-up of the Card, except for at certain designated Merchant sites - a Card Deposit fee may be charged, and this Card Deposit will be refunded upon the return of the Card at any POS Terminal and/or Self-Service kiosks
Respective Merchants may charge a fixed service fee for Users opting to use online top-up via AIMSpay with the online banking transfer (FPX), debit or credit card methods.
The Cashless Account & Card does not have any expiry.

Receipts & Transaction Statements
Users are not sent statements of itemized Transactions from AIMSpay. User can check the balance of your Card or review the recent Transactions on your Card on AIMSpay portal, POS Terminal or self-service Kiosk.

Liability for Unauthorized Transactions
Your Card is used like cash for purchases, User is responsible for all Transactions associated with your Card and/or Cashless Account, including unauthorized Transactions.

Indemnification
At AIMS request, the User agrees to defend, indemnify, and hold harmless of AIMS, their affiliated companies, and their employees, officers & Directors from any and all claims, suits, damages, costs, lawsuits, fines, penalties, liabilities, expenses (including attorney's fees) that arise from the User's use of misuse of the Service including Online Payment facility. AIMS reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by the User, in which event the User will cooperate in asserting any available defenses.

No Liability
AIMS will not be liable of the User for
• any loss of income, business, goodwill or profits arising from the use of the Service and this Terms & Conditions
• any unauthorized access to or alteration, theft or destruction of the Card
• the consequences of any delay or mistake relating to the use of the Card caused by any circumstances beyond AIMS control
• any loss or damage which was not caused by AIMS' breach of this T&C or breach of legal duty care

Governing Law & Jurisdiction
These T&C are governed by the laws of Malaysia, without regard to conflict of laws rules. The User irrevocably consents to the exclusive jurisdiction of the courts of Malaysia for the purposes of any legal action arising out of or related to the use of the Service or these T&C

Changes
AIMS reserves the right to change or modify these terms or any other AIMS policies to use the Service at any time and at its sole discretion.

Enquiries or Support
If you have any questions regarding this Card Account Terms & Conditions, please email our Support Team at support@aims-international.com.my